Chubb and Royal Brunei Airlines (RB) recently announced a partnership to offer travel insurance to airline passengers. The partnership was launched in Brunei with more countries and territories to follow in later stages.
Chubb’s travel insurance offers extensive coverage for accidents, unexpected overseas medical expenses (including COVID-19 medical cover) and travel inconvenience (including loss of luggage, documents in travel and trip cancellation).
Passengers will also have access to medical and travel services provided by Chubb Assistance’s 24-hour hotline.
The benefits are tailored to suit the individual needs of the traveler and they can only add travel insurance during their online flight booking process on the airline’s official website.
RB Acting CEO Captain Sabirin bin Haji Abdul Hamid said, “At RB, we aim to offer our passengers a seamless end-to-end experience, from booking their tickets to graduation of their journey.
“The partnership gives our passengers peace of mind and a hassle-free booking experience for their upcoming trips. With the current open border situation, and global staff shortages in the travel industry, it is timely for RB to partner with Chubb to provide a solution to disruptions that our passengers may encounter beyond the airline’s control.
“With competitive travel insurance pricing, 24/7 assistance and coverage for COVID-19, passengers can purchase their travel insurance along with their air tickets or through Manage My Booking. Travel insurance is available for the Brunei market and will soon be available for our other markets. “
Chubb’s Regional Head of Leisure and Business Travel in Asia Pacific Brian Hogan said, “The launch is timely as travel progresses around the world. Boundaries are reopening and restrictions on movement are gradually being removed. With travel insurance, including COVID-19 medical cover, travelers regain their confidence to travel with peace of mind. ”
The partnership includes Hepstar, an aggregator of ancillaries and promises to deliver a range of products and bundles to complement Chubb’s travel insurance and enhance the booking and travel experience of RB passengers.
Hepstar CEO Brett Dyason said, “We are excited about this partnership and we hope to deliver a great customer experience for RB passengers.”